At Dawat-E-Zaika, customer satisfaction is important to us. Please read our refund and cancellation rules carefully.
1. Order Cancellation
- Orders can be cancelled only before preparation begins.
- Once food preparation has started, cancellation is not allowed.
2. Refund Policy
Refunds will be considered only in the following cases:
- Wrong item delivered
- Food damaged or spilled
- Missing items in order
Issues must be reported immediately at delivery time.
3. Non-Refundable Cases
- Change of taste preference
- Delayed delivery due to traffic/weather
- Incorrect address provided by customer
4. Refund Method
Approved refunds will be processed through the original payment method within 5–7 working days.
5. App Orders
This policy applies to orders placed through:
- Website
- Mobile Application
- Phone or WhatsApp orders
6. Contact for Support
zaikadawate@gmail.com
+91 93350 84178